The PRS Factory Blog
The PRS Factory Blog

Santana Guitar Gets Patched Up

by PRS Guitars on August 5, 2014

Filed Under Electrics / Core Electrics / PTC

This guitar arrived to our PTC department at the PRS factory in rough shape. The neck was somehow still connected to the body but the body was broken and cracked from the neck joint to the bridge! On the back of the guitar, it was also cracked all the way to the edge of the electronics cavity.  The only thing holding this guitar together was about an inch of unbroken wood. 

The customer sent the guitar in to our tech center (PTC) hoping that we could bring the beauty back to life. The neck and body were reset and glued sturdily back in place. The guitar was then stripped of its finish and the PTC refinished the guitar in its original color.  A final electronics assembly and setup made this guitar as good as new again!

PRS Brent Mason Model PTC Overhaul

by PRS Guitars on June 10, 2014

Filed Under Electrics / Core Electrics / PTC

<p>Brent Mason PTC Overhaul</p>

Imagine this..you’ve purchased your dream guitar and it feels and sounds great in your hands, BUT there’s just one little thing that you think would really make it tailored specially for you and your style. Enter our PTC department. They are in the business of making your guitar dreams a reality.

Santana III Goes Swimming

by PRS Guitars on April 25, 2014

Filed Under Electrics / Core Electrics / PTC

Unfortunately, accidents happen in life…sometimes to our most beloved treasures: our guitars.

After a home flooded with salty seawater, this PRS Santana III quickly became rusted and destroyed.  For this customer, dissapointment became relief after our PTC center took the guitar in.

Hollowbody Headstock Fix!

by PRS Guitars on February 5, 2014

Filed Under Electrics / Core Electrics / PTC

<p>Hollowbody Headstock Repair</p>

This lovely green Hollowbody II showed up to our PTC center in need of some tender loving care. Unfortunately, the guitar landed on its headstock in the middle of an epic jam-session.  This posed no threat to our PTC guys, they had her fixed up in no time. In a fortunate turn of events, this Hollowbody will live to shred another solo.

Good work, guys! If you would like to learn more about our PTC department, or send your own PRS in for repair, click HERE.

NF3 Gets New Pickups, New Floyd, New Life!

by PRS Guitars on January 7, 2014

Filed Under Electrics / Core Electrics / PTC

<p>PTC Job on NF3</p>

This guitar was sent to our PRS Tech Center (PTC) as a NF3 fitted with the standard three “Narrowfield” pickups.  The owner was ready for a change so he sent it in to our talented guys here at PRS for some new life.

We were able to remove the middle pick-up, re-route the body to fit a larger 59/09 pickup, re-route the body to fit a Floyd Rose tremolo, and finally tie it all together with a new pick guard.  It may sound easy, but our tech center worked hard to preform quality work while preserving the tone and resonance expected of this caliber of an instrument.

SE Mike Mushok Baritone Gets New Life

by PRS Guitars on December 4, 2013

Filed Under Electrics / SE Electrics / PTC

<p>SE Mike Mushok Baritone Before/After</p>

This guitar began its life in the form of a SE Mike Mushok Baritone. The instrument came standard with a brown burst finish and a string through body stoptail bridge. 

The owner was ready for a little change so he contacted the PRS PTC department. The PTC team re-routed the body to fit a Floyd Rose Tremelo and also refinished the guitar in Jet White.

As always, the PTC department did a flawless job.

Mike’s Story Part 2

by PRS Guitars on November 19, 2013

Filed Under PTC

<p>Mike’s PTC Experience Part 2</p>

*The following is a customer testimonial describing his experience with the PRS PTC department.

The last part of the project is where James from PTC took control. We had spoken about the logistics of the piezo trem and he made it happen. From drilling individual holes in the baseplate and body to accompany the saddle wires, to notching out a crevasse to prevent pinching when using the trem – he thought of it all.

Mike’s Story Part 1

by PRS Guitars on November 19, 2013

Filed Under PTC

<p>Mike’s PTC Experience Part 1</p>

*The following is a customer testimonial describing his experience with the PRS PTC department.

My PTC experience started a few years ago when I purchased a heavily used Custom 22.  My original intentions were to do all I could on my own to make it a solid live guitar but fortunately for me that is far from how this story ends. 

Cracked Headstock Repair

by PRS Guitars on November 15, 2013

Filed Under PTC

<p>PTC Headstock Repair</p>

The Paul Reed Smith Tech Center (PTC) is dedicated to responsible repair and authentic techniques that are true to a PRS guitar’s original construction.  The members of the PTC team have over 50 years of combined PRS experience (no outside contractors are used for PTC repars) and have a dedicated pride and respect for PRS instruments.  Their personal approach and in-depth knowledge of PRS traditions is directly reflected in the meticulous quality of their work.

PTC services include full factory setups with new nut, new pickup installation, fret leveling and re-crowning, refretting, finish repairs, and electronics conversions.

Don’t trust your PRS guitar to just anyone! Rest easy knowing your beloved PRS is being taken care of at the one and only authorized PRS service center, PTC.

Refinish (Blue Matteo to Black Sunburst!)

by PRS Guitars on November 15, 2013

Filed Under PTC

<p>PTC Refinsh</p>

The Paul Reed Smith Tech Center (PTC) is dedicated to responsible repair and authentic techniques that are true to a PRS guitar’s original construction.  The members of the PTC team have over 50 years of combined PRS experience (no outside contractors are used for PTC repars) and have a dedicated pride and respect for PRS instruments.  Their personal approach and in-depth knowledge of PRS traditions is directly reflected in the meticulous quality of their work.

PTC services include full factory setups with new nut, new pickup installation, fret leveling and re-crowning, refretting, finish repairs, and electronics conversions.

Don’t trust your PRS guitar to just anyone! Rest easy knowing your beloved PRS is being taken care of at the one and only authorized PRS service center, PTC.